Ask a Question
Have a question before placing your order? Send us a message and we will be happy to help you choose the right jewellery, check whether your image is suitable, or explain how personalisation works.
Choosing Your Jewellery
Ask about jewellery styles, sizes, materials, finishes or the best option for the engraving you would like.
Checking Your Image
Send us a fingerprint, handprint, footprint, handwriting sample, pet portrait or photograph for us to review.
Existing Orders
Include your order number and the email address used when ordering so we can find your details more quickly.
Send us your question
Please include as much information as possible. You can also upload an image if you would like us to check whether it is suitable for engraving.
Do not worry about image quality
Faint, incomplete or older prints may still contain enough detail for engraving. Send us the clearest image you have and we will take a look.
Already placed an order?
Please include your order number, the name on the order and the email address used at checkout.
Complete the form below and we will reply using the email address you provide.
